This document explains how to set up a PC with a modem and either
Windows 95 or 98, to use the Web Doodle Dialup to connect to the
Internet. You must have a Web Doodle Dialup username and password.
Double-click on "My Computer" (or go to Accessories
in your Start->Programs
list) and look for Dial-up Networking. If this is missing it may
have to be installed from Windows Operating System disks or CD.
See Appendix A for more instructions.
Open your Control Panel (either from "My Computer" or from
Start->Settings), and double-click on Network. You will see
a window something like this:
You may have quite a few items listed, depending on what is
installed on your computer. The two items that you
have to have are "Dial-up adapter" and "TCP/IP"
(sometimes the latter is listed as: "TCP/IP->Dial-up Adapter").
If you don't have either or both of those items, they must be
installed. See Appendix A for details.
Click on the Dial-up adapter to highlight it and click the
Properties button. In that window, click the "Bindings" tab.
Make sure that TCP/IP has a check mark next to it.
Go back to the Network Components screen by
clicking OK (or Cancel, if you didn't change anything).
Click OK to get out of the Network window. You can close the
control panel now if you wish.
Locate the Dial-up Networking folder
and double-click to
open it. You can find this folder by double-clicking on
your "My Computer" icon,
or by using your Start menu, selecting
Program Files, then Accessories.
If this is the first time you have opened the
Dial-Up Networking folder, Windows will automatically start
to make the new connection (see the
image after next
where you are asked for a name for your new connection). Otherwise
start it yourself by double-clicking on the Make New Connection
icon as shown below:
Type in any name you want for your new connection icon.
In the example above, we have chosen
the name "Web Doodle" Your modem name will appear in the
"Select a modem" field. Click the "Next" button.
Type in the phone number 829-8300, leaving
the area code blank (you don't need area codes for local phone
calls). Then click
on Next, then on Finish.
Now there is a new icon in the
Dial-Up Networking window representing the connection you just
created. Bring up the properties window for your new icon.
There are 2 ways to do this:
- Put your mouse pointer on the new icon and click the
right mouse button. Select "properties" from the little
menu that pops up.
- Or, click once with your left mouse button on your new
icon to highlight it (don't double-click), and select "properties"
from the File menu.
This is about what the properties window looks like (there is some
variation between Windows 95 and 98):
Click on the button or tab labeled Server Types.
Make sure it says "PPP: Windows..." etc. in the field.
In the first set of
check boxes, only "Enable software compression" should have a check
mark next to it. In the second set of boxes, you need to have a
check mark next to "TCP/IP" (the others don't matter). Here is a
picture:
Now click the "TCP/IP Settings" button. The resulting window
should look like this:
The first section should
have the line reading "Server
assigned IP address" marked. The next section
should have the line reading "Specify Name Server Address" marked. You will then need to enter the number 204.214.90.3 in the first line and 204.214.90.4 in the second.
Both boxes at the bottom should have check
marks.
Now click on the OK button to return to the properties window of
your connection icon.
Step 4: Connecting
The connection is now ready to try. Go back to
My Computer - Dial-Up Networking and double click on your
connection icon.. Fill in the screen below with your correct
userid and password. Once you have made a good connection, you
will be able to save your password by checking the Save password
box. Click on the Connect button to continue.
If all is well you will eventually get a window
indicating that you are connected. At this point you can
run any Internet applications. These include Microsoft's
Internet Explorer, Netscape, Outlook, CuteFTP, or others not noted here.
When you have finished your
session, click on the Disconnect button to hang up the phone and
free the remote modem. You can find this button by clicking
on the icon in your Start bar that represents your connection,
or by double-clicking on your connection icon in Dial-up
Networking. See the image below:
Part II. Troubleshooting
For help with connection problems, call Tech Support at 1-406-550-1900.
Most connection difficulties are caused by a problem with the
user's account (userid and password) or by using the wrong (or no)
script. So if you have a problem connecting, check those items
first.
Here is some additional information:
If your modem doesn't dial at all:
(a) First check that the phone cord from your modem to
the wall jack is correctly plugged in. If you connect it to
a telephone rather than your modem you should hear a dial tone.
(b) In the properties window of your connection icon (see
image in Step 3 above), where the name of your modem is shown,
click the little downward pointing triangle to see if your
machine has more than one modem listed. If it does, try using
one of the other modem choices.
If your modem connects but you never get the "connected"
box - instead you see "Verifying user id and password" for a long
time and then an error message:
You need more information about what your script is doing.
There may be something wrong with your account or the script
itself. Go to your scripting window (see Step 4 above) and
remove the check mark in the box labeled "terminal window
minimized." Try connecting again. This time you will see a
window that shows you what your script is doing and any error
messages you get.
You should see your userid and password being sent out (the
password is hidden). Then you see a message that indicates whether
the account is OK. If you see "Access Denied" you have entered
an incorrect id and/or password.
If the connection completes correctly, but you can't get
any Internet program to do anything:
(a) If your modem simply disconnects, there may be a problem
with your modem - call for help.
(b) If you remain connected but Netscape, Internet Explorer
and so on don't find anything or give you errors, you may
have a problem with the TCP/IP component in your Network
control panel. Go to that control panel (see Step 2 above)
and make sure that you have one and only one TCP/IP component
that is associated with your Dial-up Adapter. If you have more
than one, remove one of them (note: don't remove any TCP/IP
components that are associated with other adapters like AOL or
your Ethernet adapter). Restart your computer and try again.
Appendix A: Installing missing
Windows Components
If Dial-Up Networking is not in the Accessories
list, then it must be installed. You will need the Windows 95
installation diskettes or CD-ROM for this step.
Select Start-Settings-Control Panel, then
double-click on Add/Remove Programs. Select the Windows Setup tab
and then click on the Communications component and press Details.
Make sure that Dial-Up Networking has a check
next to it. If it doesn't, click on it to place a check in the
box and then click OK. Windows 95 will then prompt you for the
necessary diskettes or install it from the CD-ROM.
If you are missing either Dial-Up Adapter or TCP/IP in your
Network control panel, you must install the missing item(s).
(1) Add Dial-Up Adapter if necessary
To add the Dial-Up Adapter, click on the Add
button, double click Adapter, then the Add button again.
Now scroll down the list and select Microsoft
on the left side. On the right side, choose the Dial-Up Adapter
and click on the OK button.
(2) Install TCP/IP if necessary
If you need to install TCP/IP, go back to the
Network window, click on the Add button, select Protocol and
click again on the Add button in this window.
Select Microsoft on the left side,
then TCP/IP on the right and click on the OK button.
Click OK on each window as you back out to the
Add/Remove Programs window. It will be necessary to Restart your
computer at this point.
